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    Saturday, November 7, 2009

    Days of our Lives, Cisco, Skype, and Joost and Volpi

    It seems that all the noise around Skype should simmer down with the recent announcement that the company will be back under significant control of Skype founders Niklas Zennström and Janus Friis.

    There has been drama around Joost ousted CEO Mike Volpi in the last several months and his integrity in running that company. That appears to be an issue that led to Joost's current troubles.

    A great commentary can be found at gigaom.com here; http://gigaom.com/2009/11/06/my-thoughts-on-skype-settlement-winners-losers-scorecard/

    The interesting technology news is that the UC500 is now interoperable with Skype. This is a seemingly unlikely move that has been made. Skype is embracing SIP technology as well as p2p. It should allow many of us to move into cheap and low quality voice calls in more ways than we used to :-).

    http://about.skype.com/2009/09/skype_for_sip_now_interoperabl.html

    That said, let's hope Skype can move forward and enjoy enhanced technology directions.

    Cheers!

    Doug

    Friday, October 23, 2009

    FW: Pac IT Pros: Windows 7 download warning, Two attacks not from Dell

    But wait, there’s more…

     

    From: Pacific IT Pros [mailto:mlk@pacitpros.org]
    Sent: Thursday, October 22, 2009 8:28 PM
    To: Douglas Renner
    Subject: Pac IT Pros: Windows 7 download warning, Two attacks not from Dell

     

    Pac IT Pros members:  More security news you can use.

    Windows 7 download warning - If you are downloading Windows 7 make sure you are only downloading it from a microsoft.com web site. Don’t trust Windows 7 software downloaded from a non-Microsoft site it's just to easy for attackers to install malware in the download.

    Variation of the OWA attack - This one is from Dell.
    Fake emails with quotes from Dell are being sent to users. They spoof the return email address and have the Subject: Requested Dell Quote(s) #510357922 from someone at DellTeam.com. What's interesting is the email appears to be from a legitimate Dell SMTP server. The Dell quote attack contains malware.

    Security Essentials from Microsoft detects the OWA attack - One of our members is happy to report Microsoft Security Essentials will detect the OWA attack. Not bad for a free anti-virus, anti-malware program from Microsoft.  I'm using it on all of my machines and I am very pleased with the performance.

    Free Dell laptop attack - emails with an offer for a free Dell laptop for evaluation purposes are really malware and are not from Dell.  Don't click open the attachment or click on the link, it's malware.

    I was talking to a security expert friend of mine who told me these types of attacks are on the rise because they are getting a lot of users to click on the links.

    Doug

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Doug Spindler
    Pacific IT Professionals
    http://www.pacitpros.org   douggg@comcast.net
    925-258-6600

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Pac IT News visit http://www.pacitnews.org
    Pac IT Pros web site http://www.pacitpros.org

    Pac IT Pros: Details on the OWA attack

    Here is an interesting attack going around that users should be aware of.

    Pac IT Pros members:
    I was sent details to the OWA attack with screen shots.  You can see the report here.
    http://www.pacitnews.org/2009/10/22/update-on-the-owa-scam-emails/

    Doug

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Doug Spindler
    Pacific IT Professionals

    Douglas Renner
    Peak IP Solutions, LLC
    470 Lindbergh Avenue • Livermore, CA 94551

    IP Phone:  925.337.8650 x8660
    Unified FAX: 925.337.8630
    VIDEO IP:  72.164.145.143
    Email:      drenner@peakipsolutions.com
    Web:        www.peakipsolutions.com
      
    LinkedIn: http://www.linkedin.com/in/peakip

    Delivering exceptional engineering expertise and customer satisfaction excellence for all of your critical data, network and voice requirements.

     

    VOICE & VIDEO  VoIP ● Unified Communications •  High Definition Videoconferencing

    DATA  Virtualization ● Storage ● Security ● Backup and Recovery

    NETWORK  Wireless, LAN, WAN, Firewall, Switching, Routing, VPN, BGP, IPv6

    MANAGED SERVICES 24x7x365 Voice and Network Support and Monitoring Services

    Wednesday, July 15, 2009

    Is Shoretel Green and Easy to Manage?

    I was on a call today and heard a couple of things that were of interest with Shoretel. The shoretel system cannot span resources across switches. One situation is a phone cannot have a shared line so if you want to have x2000 in site a and also have that ring in site b, you cannot do it.



    The solution also requires a lot of power cords and costs a lot in power and cooling. their Enterprise Manager also does not have IDS and requires DoubleTake for redundancy. This is expensive. If EM goes down, you lose auto attendant, shoretel desktop and other functionality.

    On teh phones, they dont have LLDP today so each phone will draw much more power than required. LLDP allows a device (phone) to "talk" to the switch and request only the power needed by the device. If you cant do that you get all 15.4 watts per the 802.3af specification. Can you say "not green!"



    Let's take a look at the network and firewall and switch and Host IDS and WAN connections and wireless and WAN optimization and... Lots of support numbers to call here in this model.






    The other area is that they need to partner with Alcatel for conferencing/collaboration and EasyRun for Call Center. They have to work with Microsoft for IM and Presence without any other options. They OEM their wireless phone from Hitachi, the access point from someone else. They dont make the switch, the router. How will one support this model? Video- no go... They dont even support H.323. WoW!!!! H.323 is what Netmeeting ran back in 1997 on the Microsoft Desktop. Wow!!! Wow!!! I have to verify that comment. Let me know if you know they they do or do not have H.323 support.

    They finally announced support for Active Directory in 9.0 and LLDP on phones. Their integration to AD and MOC is lightly engineered and brand new. It requires a license to enable the features also at $165 per user list.

    Another main point to consider is redundancy. UCME is a very robust failover scenario. You can do CME as SRST which provides full redundancy to Business Edition installations. Support for all this is primarily channel partner based. It will cost extra to get direct Shoretel support and it their support is not follow the sun or weekend based. You will have an on call engineer. Not a problem for us as we do have 24x7 SLA's but with the quality installation we do, we rarely get a call after hours or on the weekend.

    When the ST system is priced, it never has the network infrastructure included. It is imperitave that the network upgrades are included in the cost of the phone system. It is not on the ST Bill of Materials.

    Very interesting discussion. I only have a few of the points brought up. There are many more. feel free to ask me if you are interested in having discussions on Shortel versus Cisco. I also have a friend at Altigen and that conversation can be interesting also.

    Cheers!

    Doug
    http://www.peakipsolutions.com/
    http://www.peakip.net/
    http://www.ebcug.org/
    http://www.summitsol.com/
    http://www.securitywheel.com/

    Tuesday, July 14, 2009

    Incredibly important information to pass on

    This is a must view. It is 3 sections of 10 minutes each. It seems to me that we need to spend our own money now (while it still has some value) on conservative campaigns and get someone with a clue elected. I don’t mean republican or democrat, I mean fiscally conservative!

    http://www.lebed.biz/hyperinflationnation.html


    You can find your congressman to lodge a complaint by changing the zip code at the end of this url and entering it into a browser;
    http://whoismyrepresentative.com/search.php?zip=94551

    We must lodge complaints on this mess we are into. California is only a visionary in the sense that it can be the first state to go bankrupt! The nation is, as usual, following California’s lead.

    Good luck and God Bless to each of you!

    Sincerely,

    Doug

    A true Welcome Home to a HERO

    If this doesnt make the hair on your arms and legs stand up at some point through it, you should check your pulse or your passport...

    ------------------------
    Killed in action the week before, the body of Staff Sergeant First Class John C. Beale was returned to Falcon Field in Peachtree City, Georgia, just south of Atlanta, on June 11, 2009. The Henry County Police Department escorted the procession to the funeral home in McDonough, Georgia. A simple notice in local papers indicated the road route to be taken and the approximate time.

    Nowadays one can be led to believe that America no longer respects honor and no longerhonors sacrifice outside the military. Be it known that there are many places in this land where people still recognize the courage and impact of total self-sacrifice. Georgia remains one of those graceful places.

    The link below is a short travelogue of that day's remarkableand painful journey. But only watch this if you wish to have some of your faith in people restored. Please share widely.

    Click below for the video. Turn up your speakers !!!http://blip.tv/play/AYGJ5h6YgmE